AutoHide Data Transparency

Last updated: February 2026

We believe you should know exactly what data AutoHide collects and what it does not. This page provides a complete, honest breakdown of every data category.

Data We Collect

Data	Collected?	Details
Product inventory levels	✓ Yes	Via Shopify webhooks to trigger hide/restore
Product titles and handles	✓ Yes	Stored for activity log display
Merchant shop domain	✓ Yes	Primary identifier for merchant accounts
Encrypted access token	✓ Yes	For Shopify API calls, encrypted at rest
App settings and preferences	✓ Yes	Auto-hide, auto-restore, redirect, email preferences
Activity timestamps	✓ Yes	Hide/restore events for activity log

Data We Never Collect

Data	Collected?	Details
Customer PII (names, emails, addresses)	✗ No	Never collected or stored
Payment/billing data	✗ No	Handled entirely by Shopify
Browsing/analytics data	✗ No	No tracking or analytics collected
Order data	✗ No	Never accessed or stored

Data Retention

Free plan: 7-day activity log retention
Pro plan: 30-day activity log retention
Product state records are maintained while the app is installed
On uninstall: ALL data is permanently deleted

Hosting & Data Practices

Data is stored on PostgreSQL hosted on Railway (US region)
We never sell data to third parties — ever
Access tokens are encrypted at rest using AES-256

Third-Party Services

AutoHide uses the following third-party services:

Railway — database hosting (PostgreSQL)
Sentry — error monitoring
SendGrid — email notifications (Pro plan only)

Related Policies

For more details on how we handle your data, please review our Privacy Policy.

Contact

If you have questions about our data practices, contact us at support@autohideapp.com.